Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping option	Estimated delivery time	Price
Domestic - Metro Cities	3 to 5 business days	Calculated
Domestic - Regional & Rural	10 to 25 business days	Calculated
International	10 to 25 business days	Calculated

Local delivery

Free local delivery is available for orders over $200 within Sydney Metro Area. For orders under $200, we charge $25 for local delivery.

Deliveries are made from 7am - 6pm on weekdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

In-store pickup

You can skip the shipping fees with free local pickup at 245a Rocky Point Rd, Ramsgate NSW 2217. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 to 5 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 10am - 7pm on Wednesdays and Thursdays. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: Australia Post Allowable countries

At this time, we do not ship to Australia Post restricted countries.

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Clinical hypnotherapy Centre is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at sara@clinicalhypnotherapycentre.com.au with your name and order number, and we will look into it for you.